Energicity Corp is Africa’s leading solar and hybrid mini-grid developer, builder, and operator, providing low-cost, reliable, and modular electricity to off-grid rural communities that have never had electricity before. With its ability to strategically leverage local know-how and develop tailor-made systems, Energicity is now operating in 3 countries (Sierra Leone, Liberia, and Benin) and is recognised as a leader in the energy access industry.

We are looking for a skilled and dedicated Minigrid Operations Analyst to join Energicity DBA Power Leone Sierra Leone Limited and Weziza Benin Limited. This position will help support the growth of our market development, operations, engineering, construction, and support teams to bring our electrification services to more than 100,000 customers in several African countries over the next 5 years. Our goal is to deliver high-quality solar mini-grids that ensure our customers have light in their homes and electricity services that help their communities thrive through:

• Better health services through access to more modern healthcare equipment, vaccines, and light for night activities,
• Notable improvements in primary and secondary education,
• New opportunities for rural entrepreneurs and smallholder farmers.

THE COMPANY’S CORE VALUES ARE:

• Excellence and Integrity
• Learning and Innovation
• Teamwork
• Customer-Centricity

JOB TITLE: Minigrid Operations Analyst

LOCATION: Sierra Leone and the Republic of Benin         

JOB SUMMARY

The Minigrid Operations Analyst provides first-line operational monitoring support for the company’s minigrid portfolio across three countries — Liberia, Benin, and Sierra Leone. The primary objective is the timely detection, analysis, and escalation of system issues, delivering decisive data, insights, and performance analysis to directly support country maintenance managers in enabling fast and effective field response. This role is a foundational building block toward establishing a structured remote monitoring and Network Operations Center (NOC) function.

MAJOR RESPONSIBILITIES

1)Minigrid System Monitoring 

• Conduct daily remote system checks across the country. 
•  Monitor inverter platforms and SCADA systems for all assigned sites
• Verify system availability, data reporting, and communication status 
• Track and flag abnormal operating conditions, including generation and consumption anomalies, battery State of Charge (SOC) trends, frequency/voltage/current deviations, and phase overloads, imbalance, or missing-phase data

2) Analysis, Alerts & Escalation 

• Review all system alerts and notifications 
• Perform first-level analysis using standard checklists and deliver structured insights to country maintenance managers 
• Engage daily with country maintenance managers, providing the data and performance analysis they need to prioritize and direct field interventions
• Escalate critical issues promptly to the Senior Director of Operations with clear, structured email summaries 
• Participate in daily stand-ups with the Operations & Maintenance team to report site status and open issues 
• Create, update, and track maintenance tickets through to resolution

3) Operations Dashboard & Reporting 

• Produce daily reports capturing critical system points: sites’ daily generation & consumption, state of charge, temperature control, etc. 
• Ensure the Operations dashboard is kept up to date 
• Maintain accurate records to support operational reporting and performance reviews

Success Metrics (KPIs)

• Monitoring Discipline: ≥ 95% of daily monitoring reports completed on time
• Ticket Quality: 100% of tickets created with complete, actionable information requiring minimal follow-up
• Escalation Timeliness: Critical issues escalated within 30 minutes of detection

Tools & Platforms

• You will work with Victron, SMA, and ATESS inverter monitoring systems, alongside the company’s internal SCADA platform, CRM, and metering platform.

QUALIFICATIONS:  EDUCATION/KNOWLEDGE/TECHNICAL SKILLS AND EXPERIENCE

Qualification required: Minimum qualification: Recent graduate or final year engineering student  in Electrical Engineering, Renewable Energy, or a related technical field

• Basic understanding of solar PV, batteries, inverters, and electrical systems 
• Comfortable with monitoring platforms, dashboards, and structured checklists 
• Genuine interest in data analysis and a solution-oriented mindset, you enjoy understanding why a system is underperforming, not just flagging that it is 
• Strong attention to detail and  sense of urgency 
• Clear written and verbal communication in English required; French is a serious asset
• Ability to work independently as well as collaboratively within a team
• Strong problem-solving and critical-thinking abilities.

If you are looking for a challenging and motivated team to join one of Africa’s leading solar mini-grids and help us rapidly scale the organisation across multiple countries, please send your CV and cover letter to career@energicitycorp.com

Please ensure that the subject line reads ‘Application for the Position of Minigrid Operations Analyst.’ Referees and previous employers of successful candidates will be contacted. Each application should include the current email addresses and phone numbers of the referees.

Closing Date: 6th May, 2026.

Only short-listed candidates will be contacted.

A successful candidate for this position will be screened and required to sign the Energicity Safeguarding Policy.

WOMEN ARE STRONGLY ENCOURAGED TO APPLY